Log in to Mad Casino

Select Forgot password on the login screen.

Enter the email address linked to your account.

Check your inbox for a password reset email.

Follow the link in the email to set a new password.

Return to the login screen and log in with the updated password.

If the reset email does not arrive within a reasonable time, checking the spam or junk folder is the first troubleshooting step.

Wrong password error. Double-check that Caps Lock on the keyboard is not accidentally activated, since passwords are case-sensitive.

Account locked after several failed attempts. As a security measure, repeated failed login attempts within a short time can temporarily lock an account.

Browser-related problems. Clearing the browser’s cache and cookies, or trying to log in in a private/incognito window, solves most browser-specific display or functionality issues.

Email not recognised during password reset. This usually means either a typing error in the email address provided, or that the account was originally registered with a different email address.

Use a unique, strong password for your Mad Casino account.

Avoid logging in via unsecured public Wi-Fi networks where possible.

Keep the email address linked to your account up to date.

Log out on shared or public devices after every session.

The login experience on mobile closely mirrors the PC version, with a simplified layout adapted to smaller screens.

Can I log in from several devices at the same time? Generally yes – your account balance and history are synchronised across devices.

Do I have to verify my account again if I log in from a new device? Sometimes logging in from an unknown device or location can trigger an extra security check.

Is there a limit on the number of login attempts? Yes, repeated failed attempts within a short time usually trigger a temporary lock.

What should I do if I no longer have access to the email on my account? Contact live chat or email support directly.