Privacy Policy
This privacy policy explains how Mad Casino (“we”) collect, use, store and protect personal data belonging to players who register an account or otherwise interact with our platform.
Who we are
Mad Casino is operated by Mad Casino LTD, registered under 202409012-FI1 with business address Anjuan, operating under ALSI-202409012-FI1.
What personal data we collect
| Category | Examples | Why we collect them |
|---|---|---|
| Identification data | Full name, date of birth | Age verification, KYC |
| Contact data | Email, phone, address | Account communication, verification |
| Financial data | Payment details, transaction history | Processing deposits and withdrawals |
| Technical data | IP address, device type, browser | Security, fraud detection |
| Behavioural data | Games, session duration, betting activity | Monitoring responsible gaming |
| Verification documents | Scans of passport/ID, address confirmation | Legal KYC and AML obligations |
Legal basis for processing
Contractual necessity, legal obligation (under the rules of the foreign licence), legitimate interest (fraud prevention), consent (marketing, which you can withdraw at any time).
International data transfers
Where personal data is transferred outside the original licence area, we ensure appropriate safeguards in line with applicable data protection legislation.
Data retention
We keep personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law.
Your rights
Right of access, right to rectification, right to erasure (subject to statutory retention obligations), right to restriction of processing, right to data portability, right to object, and right to withdraw consent.
Children’s privacy
Mad Casino is not intended for use by persons under 18 years of age.
Frequently asked questions
Can I request a copy of all the data you hold about me? Yes, you can send an access request at any time.
What happens to my data if I close my account? Most data is deleted or anonymised, but financial and identity verification records may be retained for a legally required period.
Do you share data with Norwegian authorities? Data may be shared where there is a legal obligation in the jurisdiction that issued the licence; this is not the same as Norwegian regulatory supervision, since the casino is not subject to Norwegian licensing.