Responsible Gaming at Mad Casino
Mad Casino is built on the understanding that gambling should remain a form of entertainment. This page explains the tools available to help you keep control of your play, and – especially important for players in Norway – why the situation here differs from countries with a functioning national licensing system.
The Norwegian situation: no common self-exclusion for private casinos
Unlike the Netherlands (CRUKS), Germany (OASIS) or Switzerland (Spielsperre), there is no common Norwegian register for self-exclusion that covers private online casinos such as Mad Casino. The reason is structural: those countries have a licensing system that allows the authorities to require all licensed operators to use a shared register. Norway has no such licensing system for this type of operator – the gambling monopoly means that the only official, state-run self-exclusion tool covers Norsk Tipping’s own games, not international casinos operating under foreign licences.
In practice this means that the responsibility for limiting your own play with this type of operator rests largely with the individual player, combined with the internal tools the casino itself offers, and with the external, independent help services that exist in Norway.
Internal tools at Mad Casino
| Tool | How it works |
|---|---|
| Deposit limit | Can be set daily, weekly or monthly in the account settings |
| Loss limit | Limits net losses over a chosen period |
| Session limit | Logs you out automatically after a set time |
| Self-exclusion (account level) | Temporary or permanent closure of your account at Mad Casino specifically |
It is important to understand that a self-exclusion at Mad Casino only applies to this account – it does not prevent you from registering at another international casino, since there is no overarching Norwegian system that links these together.
Signs of problematic gambling
Regularly spending more time or money on gambling than originally planned.
Feeling restless, irritable or anxious when trying to reduce or stop.
Chasing losses by increasing stakes or deposit amounts.
Playing to escape from stress, anxiety or other difficult feelings.
Lying to family or friends about how much time or money has been spent on gambling.
Neglecting work, relationships or other obligations because of gambling.
Borrowing money or using credit to fund gambling.
Where you can get help in Norway
| Organisation | What they offer |
|---|---|
| Hjelpelinjen | National, free and confidential help service for gambling problems, run by Blå Kors on behalf of the state |
| Lotteritilsynet | Official information about gambling regulation in Norway |
| Local psychological services | Referral to professionals specialising in behavioural addiction |
| Spillavhengighet Norge | Interest organisation and support groups for those affected and their relatives |
Hjelpelinjen is the most important and most accessible Norwegian help service, and is available regardless of which casino or type of game the problem relates to – including for players who use international, unlicensed platforms such as Mad Casino.
Preventing underage gambling
Registration requires confirmation that you are at least 18 years old. If you are a parent or guardian and are concerned about minors’ access to gambling websites, filtering software installed at device or router level can help block access to this type of site completely.
Recommendation for extra caution
Because there is no Norwegian state-run safety net for this type of international casino, it is strongly recommended that you set your own conservative limits from the start, rather than relying solely on the casino’s own tools.
Frequently asked questions
Is there a Norwegian self-exclusion scheme that covers Mad Casino? No. There is no Norwegian state-run register that covers private international casinos. Only Norsk Tipping’s own games are covered by such a system in Norway.
Can I get help from Hjelpelinjen even if I play at a foreign casino? Yes, Hjelpelinjen is available to anyone experiencing gambling problems in Norway, regardless of which platform or which country the operator is licensed in.
Is self-exclusion at Mad Casino enough to stop me from playing elsewhere? No, a self-exclusion at one casino only applies to that account, since there is no overarching Norwegian system that links international casinos together.
Does it cost anything to use the responsible gaming tools? No, all internal tools are free to use.